Terms of Service

1. Acceptance of Terms

By accessing or using the Service, you represent and warrant that:

• You are at least 13 years of age
• You have the legal capacity to enter into these Terms
• You agree to comply with these Terms and our Privacy Policy

If you are under 18 (or the age of majority in your jurisdiction), you may use the Service only with parent/guardian consent and supervision.

If you use the Service on behalf of an organization, you represent you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use the Service.

2. Your Account

To access most features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Provide and verify a valid email address
• Maintain the confidentiality of your login credentials
• Not share or transfer your account
• Notify us immediately at [email protected] of unauthorized access
• Be responsible for activity under your account

We reserve the right to suspend or terminate accounts at our discretion.

3. Acceptable Use

You agree not to use the Service to:

• Post unlawful, threatening, harassing, defamatory, obscene, or otherwise objectionable content
• Distribute spam, malware, phishing, or harmful software
• Impersonate any person or entity
• Attempt unauthorized access to accounts, systems, or infrastructure
• Scrape, crawl, or extract data without prior written permission
• Violate applicable local, state, national, or international law

We may investigate violations and take action including content removal, suspension, termination, or referral to law enforcement.

4. User Content

You retain ownership of content you create and share through the Service ("User Content").

By posting User Content, you grant TactiChat a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, and transmit content solely to operate, maintain, and improve the Service.

You are solely responsible for your User Content. We do not endorse or guarantee User Content accuracy.

After account termination, we may retain and continue to host/display User Content posted in shared areas (such as guilds/channels) to the extent permitted by law and these Terms.

5. Community Safety, Moderation, Reporting, and Blocking

Guild owners and administrators ("Moderators") are responsible for community management in compliance with these Terms.

TactiChat is not responsible for content posted within guilds. We may, but are not obligated to, intervene where Moderators fail to enforce these Terms or where risk of harm exists.

TactiChat has zero tolerance for objectionable content, abusive behavior, harassment, hate speech, threats, bullying, sexually explicit content, spam, illegal activity, or content that violates another person’s rights, privacy, or safety.

We may use automated systems, keyword filters, manual review, user reports, administrative moderation tools, or other reasonable methods to detect, filter, restrict, remove, or review objectionable content before or after it appears on the Service.

Users may report or flag objectionable content, abusive behavior, or suspected violations of these Terms through the in-app reporting tools or by contacting us at [email protected].

Users may block abusive users through the in-app blocking tools. When a user blocks another user, content from the blocked user will be removed from or hidden in the blocking user’s experience where applicable.

We review reports of objectionable content and abusive behavior within 24 hours. If we determine that content or behavior violates these Terms, we may remove the content, restrict access, suspend the account, terminate the account, disable a guild or channel, or take any other action we believe is appropriate to protect users and the Service.

Guild owners and moderators are responsible for managing their communities in compliance with these Terms, but TactiChat reserves the right to investigate, moderate, remove content, suspend users, terminate users, or disable communities at any time when we believe these Terms have been violated or user safety is at risk.

6. Premium Services

TactiChat may offer paid features ("Premium"). If you subscribe:

• Payment is due at purchase or start of each billing cycle
• Subscriptions renew automatically unless canceled before renewal
• Pricing may change with advance notice
• Refunds are provided at our discretion unless required by law

7. Privacy

Your use of the Service is governed by our Privacy Policy, incorporated by reference. We collect only information reasonably necessary to operate and improve the Service and do not sell personal data to third parties.

8. Intellectual Property

All rights, title, and interest in the Service, including software, branding, design, and TactiChat-created content, are owned by TactiChat LLC or its licensors and protected by intellectual property laws.

You may not copy, modify, distribute, reverse engineer, or create derivative works of the Service without prior written consent.

9. Copyright Policy (DMCA)

TactiChat respects intellectual property rights and complies with the DMCA. If you believe content infringes your copyright, submit a written notice including:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification/location of the allegedly infringing material
• Your contact information
• Good-faith statement that use is unauthorized
• Accuracy/perjury statement and proof of authority

Submit notices to: [email protected].

DMCA notices/counter-notices must be in English and may be forwarded to posting users. We may remove infringing content and terminate repeat infringers.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available."

To the fullest extent permitted by law, TactiChat disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

We do not guarantee the Service will be secure or free from harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, TactiChat, TactiChat LLC, and their members, managers, officers, employees, contractors, and agents are not liable for indirect, incidental, consequential, special, or punitive damages, or loss of profits/revenues.

To the extent permitted by law, cumulative liability will not exceed the greater of:

• USD $10
• The amount you paid us in the 12 months preceding the claim

12. Indemnification

You agree to defend, indemnify, and hold harmless TactiChat and TactiChat LLC (including personnel and agents) from claims, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your User Content
• Your violation of these Terms
• Your violation of applicable law
• Your infringement/misappropriation of third-party rights

13. Governing Law & Exclusive Venue

These Terms are governed by South Dakota law, without regard to conflict-of-law principles.

Subject to arbitration below, claims not subject to arbitration must be brought exclusively in South Dakota state/federal courts, and you consent to personal jurisdiction there.

14. Binding Arbitration & Class Action Waiver

14.1 Agreement to Arbitrate

To the fullest extent permitted by law, disputes arising from these Terms or the Service are resolved by confidential, binding arbitration administered by the AAA.

Individual users: AAA Consumer Rules. Organizations: AAA Commercial Rules. Arbitration location: South Dakota or remote where allowed unless parties agree otherwise.

14.2 Individual Claims Only

Disputes may be brought only individually. No class, consolidated, or representative actions.

14.3 Jury Trial Waiver

Where disputes proceed in court, both parties waive the right to a jury trial.

14.4 Small Claims

Either party may bring an individual qualifying claim in small claims court.

14.5 Opt-Out

You may opt out by emailing [email protected] with subject "Arbitration Opt-Out" within 30 days of first accepting these Terms, including full name, account email, and opt-out statement.

15. Time Limitation on Claims

To the extent permitted by law, any claim relating to the Service or these Terms must be filed within one (1) year after the cause of action arises, or it is permanently barred.

16. Termination

You may delete your account at any time through account settings or by contacting us.

We may suspend or terminate access at our discretion if:

• You violate these Terms
• Continued access may harm the Service or other users
• We are required to do so by law

Upon termination, your right to use the Service ceases immediately. Provisions that should survive termination remain in effect.

17. Modifications to the Service

We may modify, suspend, or discontinue any part of the Service at any time without liability to you.

18. Changes to These Terms

We may update these Terms from time to time and revise the Effective Date. We may notify you via email or in-app notice.

Continued use after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.

19. Contact Information

TactiChat
Operated by TactiChat LLC
South Dakota, United States
Email: [email protected]

20. Minors & COPPA Compliance

20.1 Minimum Age Requirement

The Service is not directed to children under 13. Users under 13 may not create an account or use the Service. If we learn data was collected from a child under 13 without verified parental consent, we will promptly delete it and may terminate the account.

20.2 Users Ages 13-17

Users ages 13-17 (or below age of majority) represent that:

• They have parent/guardian permission to use the Service
• The parent/guardian has reviewed and agreed to these Terms on their behalf

20.3 Parental Rights

Parents/guardians who believe a child provided personal information without consent may contact [email protected]. Upon identity verification, we will provide access to stored information (if any), delete information on request, and terminate the associated account if requested.

20.4 No Knowing Collection of Children's Data

TactiChat does not knowingly collect, solicit, or sell personal information from children under 13 and does not permit accounts known to be registered by children under 13.

20.5 International Age Requirements

Users outside the U.S. must meet their jurisdiction's minimum digital consent age. Where local law requires parental consent for younger users, you represent such consent has been obtained.